Your prospects can be reached multiple ways using the different tools available in Ynot.

Select and send email templates created by your company. These templates allow you to quickly communicate with a prospect and move to the next person in your queue. There are “Variables” throughout the email which changes based on the user sending out the email. This allows one template to be used by multiple users at a location. Examples of some variables are your Name, Phone, and Email.

Prospects replying to the email sent from the system will be redirected to your email account. This means you are not able to view the prospects response in Ynot. Log into your email account from Outlook, etc. to view the email. The email and information being used as your variable can be found and updated under your Settings.