Overview
Ynot has released an update to the Communication Template Dashboard, designed to give users deeper visibility into email campaign performance and improved access to lead-level details. This enhancement introduces new widgets, expanded drill-down capabilities, and additional visualizations to help teams quickly assess communication effectiveness.
What’s New
1. Additional Performance Widgets
The dashboard now includes new widgets that surface key email delivery and engagement metrics:
Complaint – Displays the number of leads who have marked an email as spam/complained through their email provider.
Hard Bounced – Shows how many emails failed permanently due to invalid or unreachable addresses.
These new metrics help identify list quality issues and improve overall deliverability.
2. Hyperlinked Widgets with Drill-Down Data
All metric widgets on the dashboard are now hyperlinked, allowing users to click directly into any metric to view the exact leads contributing to that count.
This includes:
Delivered
Opened
Clicked
Complaints
Hard Bounces
Unsubscribes
And more
The new drill-down functionality enables faster troubleshooting and better insight into how specific contacts engage with email templates.
3. New Visual Charts
Email by Status (Pie Chart)
A new Email by Status pie chart visually breaks down emails by their delivery status—such as Delivered, Opened, Bounced, or Complained.
This helps users quickly understand the overall health of their email distribution and identify issues at a glance.
Email by Template (Bar Graph)
The Email by Template bar graph provides a templated view of email performance, illustrating how each communication template is performing relative to others.
Users can easily compare template engagement, identify high-performing messaging, and pinpoint templates that may need adjustments.
How This Update Improves Campaign Visibility
This dashboard update offers several key advantages:
Deeper insight into campaign performance through expanded metrics and visual breakdowns
Faster problem-solving thanks to drill-down access into individual lead records
Better template optimization with comparative views of template effectiveness
Improved deliverability monitoring via Complaint and Hard Bounce tracking
More informed decision-making across communication and marketing teams
Overall, the enhanced Communication Template Dashboard empowers users with more transparent, accessible, and actionable data for managing their email campaigns.